How Harvard professors are mining India for management lessons

A regular visitor to India for a quarter of a century, Thomke had first read about the dabbawalas in a magazine in his hotel room. One of the most authoritative analyses of the dabbawala community and the environment they operate in, the case study has since been debated and discussed extensively in classrooms as well as in Harvard's management development programmes. From the logistics of Dabbawalas to the redevelopment of Dharavi, Harvard professors are mining the country for lessons in management.